Effective Date: [Insert Date]
At BlueYes Store, we strive to ensure customer satisfaction with every purchase. If you are not happy with your order, you may be eligible for a refund under the following conditions.
You may request a refund if:
✔️ The item is defective, damaged, or incorrect upon arrival.
✔️ The return request is made within [X] days of delivery.
✔️ The item is in its original condition (unused, with all tags and packaging).
🚫 Non-Refundable Items:
1️⃣ Contact us at sales@blueyes.store with your order number, issue details, and clear photos (if applicable).
2️⃣ Our team will review your request and notify you of the next steps.
3️⃣ If approved, refunds will be processed within [X] business days to your original payment method.
💳 Credit/Debit Card: 5-10 business days (depending on your bank).
💰 PayPal or Other Payment Methods: 3-7 business days.
📌 If you haven’t received your refund within the stated timeframe, please check with your bank or payment provider before contacting us.
🔄 If you cancel your order before it is shipped, you are eligible for a full refund.
🔄 Once the order is shipped, cancellation is not possible. However, you may return the item following our Return Policy.
📧 Email:sales@blueyes.store📞 Phone: +880 1792 860029